TablePulse Terms and Conditions

You may use the Services only if:

• You are legally capable of entering into binding contracts;
• You are authorized to act on behalf of the business using the Services;
• Your use of the Services complies with applicable laws and regulations.

If you are using the Services on behalf of a company or restaurant group, you represent that you have authority to bind that entity to these Terms.

TablePulse provides software and operational tools for restaurants and hospitality businesses, including but not limited to:

• QR code-based ordering;
• Menu management;
• Customer engagement tools;
• AI-powered recommendations and insights;
• Restaurant analytics and reporting;
• Waitlist, reservations, and table management;
• Loyalty and promotional systems;
• Staff and operational tools;
• Integrations with payment gateways, POS systems, delivery providers, messaging platforms, and third-party services;
• Marketing and communication tools;
• Multi-location management;
• API access and integrations.

Certain features may be experimental, AI-assisted, beta, or subject to additional terms.

We reserve the right to modify, suspend, discontinue, improve, or replace any feature at any time.

You are responsible for:

• Maintaining accurate account information;
• Maintaining confidentiality of login credentials;
• Restricting unauthorized access to your systems;
• All activities occurring under your account.

You agree to notify TablePulse immediately of:

• Unauthorized account access;
• Credential compromise;
• Security incidents involving integrations or connected systems.

TablePulse is not liable for losses arising from unauthorized use caused by your failure to secure credentials or systems.

Certain Services require paid subscriptions.

By purchasing a subscription:

• You agree to pay all applicable fees, taxes, and charges;
• Fees are billed in advance unless otherwise agreed;
• Subscription fees are non-refundable except where required by law or explicitly stated otherwise.

TablePulse may:

• Change pricing;
• Introduce new charges;
• Modify plan structures;
• Change feature access between tiers.

Reasonable notice will be provided for material pricing changes.

Failure to pay fees may result in suspension or termination of Services.

We may offer:

• Free trials;
• Promotional access;
• Beta features;
• Early access tools;
• AI experimental tools.

These are provided “AS IS” without warranties and may:

• Be modified or discontinued at any time;
• Contain bugs or inaccuracies;
• Generate incorrect or incomplete outputs.

TablePulse shall not be liable for damages arising from use of beta or experimental features.

You are solely responsible for:

• Accuracy of menus, pricing, taxes, ingredients, allergens, nutritional data, and restaurant information;
• Compliance with food safety and labeling laws;
• Obtaining customer consents where required;
• Employee actions and permissions;
• Managing refunds, disputes, and customer complaints;
• Compliance with labor, tax, privacy, and consumer protection laws.

You agree not to:

• Use the Services unlawfully;
• Interfere with platform security or operations;
• Reverse engineer or copy the Services;
• Attempt unauthorized access;
• Upload malicious code;
• Scrape or harvest data;
• Use the Services to send spam or fraudulent communications;
• Misrepresent restaurant information;
• Use TablePulse to violate intellectual property rights.

Certain features may use artificial intelligence or machine learning.

AI-generated outputs may include:

• Recommendations;
• Predictive analytics;
• Marketing suggestions;
• Menu insights;
• Operational guidance;
• Customer behavior analysis.

You acknowledge that:

• AI outputs may be inaccurate, incomplete, biased, or unsuitable;
• AI-generated content should be independently reviewed;
• TablePulse does not guarantee business outcomes from AI recommendations.

TablePulse is not responsible for losses resulting from reliance on AI-generated outputs.

You remain solely responsible for all operational and business decisions.

TablePulse may integrate with third-party providers including:

• Payment processors;
• POS systems;
• SMS providers;
• WhatsApp and communication platforms;
• Delivery platforms;
• Cloud infrastructure providers;
• Analytics tools;
• Reservation systems.

Your use of third-party services may be subject to their own terms and privacy policies.

TablePulse does not:

• Control third-party systems;
• Guarantee uptime or functionality of third-party integrations;
• Assume liability for third-party failures, outages, errors, breaches, or policy changes.

Payment processing is handled by third-party payment providers. TablePulse does not store full payment card details unless explicitly stated.

You authorize TablePulse and its providers to process payments and related transaction data.

Your use of the Services is subject to the TablePulse Privacy Policy.

You acknowledge that:

• Internet transmissions are never completely secure;
• No system can guarantee absolute security;
• Security incidents may occur despite reasonable safeguards.

TablePulse implements commercially reasonable technical and organizational safeguards but does not warrant that the Services will be uninterrupted, error-free, or completely secure.

Where applicable, you agree to comply with:

• India's Digital Personal Data Protection Act (DPDP);
• GDPR;
• CCPA;
• PCI-DSS requirements;
• Applicable consumer privacy laws.

All rights, title, and interest in the Services, including:

• Software;
• Designs;
• Branding;
• APIs;
• Algorithms;
• Databases;
• Documentation;
• Interfaces;
• AI models;
• Workflows;
• Content created by TablePulse;
• Trade secrets;
• Analytics systems;

are owned exclusively by TablePulse or its licensors.

No rights are transferred except the limited right to use the Services under these Terms.

You may not:

• Copy;
• Resell;
• Modify;
• Reverse engineer;
• Create derivative works;
• Compete using copied functionality;
• Republish proprietary materials.

Feedback or suggestions provided by you may be used by TablePulse without restriction or compensation.

Each party agrees to protect confidential information disclosed by the other.

Confidential information includes:

• Technical information;
• Product plans;
• Business data;
• Customer lists;
• Financial information;
• Non-public operational information.

Confidential information does not include information that:

• Is publicly available;
• Was independently developed;
• Was lawfully obtained from third parties;
• Must be disclosed by law.

TablePulse targets high availability but does not guarantee uninterrupted operation.

The Services may experience:

• Downtime;
• Delays;
• Maintenance interruptions;
• Third-party outages;
• Internet disruptions;
• Cybersecurity incidents.

Scheduled maintenance may occur without liability.

TablePulse is not responsible for:

• Lost revenue;
• Missed orders;
• Reservation failures;
• Operational disruption;
• Customer dissatisfaction arising from outages.

Customers are encouraged to maintain operational backup procedures.

You agree not to:

• Attempt unauthorized access;
• Probe vulnerabilities;
• Circumvent security controls;
• Conduct denial-of-service attacks;
• Interfere with platform operations.

TablePulse reserves the right to:

• Investigate suspicious activity;
• Suspend accounts posing security risks;
• Cooperate with law enforcement;
• Preserve evidence related to abuse or attacks.

You are responsible for securing:

• Your devices;
• Local networks;
• Employee access;
• Connected systems.

TablePulse shall not be liable for breaches originating from your systems, employee negligence, weak passwords, compromised third-party integrations, or customer-side security failures.

You agree to comply with all applicable laws including those relating to:

• Food and beverage operations;
• Taxes and invoicing;
• Labor and employment;
• Advertising;
• Consumer protection;
• Data privacy;
• Anti-spam regulations;
• Export controls;
• Payment processing;
• Accessibility requirements.

You are solely responsible for legal compliance of your restaurant operations.

TablePulse does not provide legal, tax, accounting, or regulatory advice.

You consent to receive communications from TablePulse including:

• Account notifications;
• Security alerts;
• Billing notices;
• Product updates;
• Service announcements;
• Marketing communications where permitted.

You may opt out of promotional communications where legally required.

Operational and transactional communications may still be sent.

Unless otherwise agreed in writing, TablePulse may identify you as a customer and use:

• Your business name;
• Logo;
• Publicly available branding;
• General use-case descriptions;

for marketing, investor, website, sales, and promotional purposes.

You may request removal through written notice.

TablePulse may suspend or terminate access immediately if:

• You violate these Terms;
• Fees remain unpaid;
• Your use creates security or legal risks;
• Fraudulent or abusive activity is suspected;
• Required by law or regulators.

You may stop using the Services at any time.

Termination does not relieve you of payment obligations accrued before termination.

Upon termination:

• Access rights cease;
• Certain data may be deleted after a retention period;
• Some provisions survive termination.

TablePulse is not responsible for data loss following retention periods.

The Services are provided “AS IS” and “AS AVAILABLE.”

To the maximum extent permitted by law, TablePulse disclaims all warranties, including:

• Merchantability;
• Fitness for a particular purpose;
• Non-infringement;
• Accuracy;
• Reliability;
• Availability;
• Security;
• Business results.

TablePulse does not guarantee:

• Increased revenue;
• Customer retention;
• Operational improvement;
• Error-free service;
• Compatibility with all devices or systems.

You use the Services at your own risk.

To the maximum extent permitted by law:

TablePulse shall not be liable for:

• Indirect damages;
• Incidental damages;
• Special damages;
• Consequential damages;
• Lost profits;
• Lost revenue;
• Business interruption;
• Data loss;
• Reputational damage;
• Loss of goodwill.

TablePulse's total aggregate liability arising from the Services shall not exceed the amounts paid by you to TablePulse during the twelve (12) months preceding the claim.

These limitations apply regardless of the theory of liability.

You agree to defend, indemnify, and hold harmless TablePulse and its officers, employees, affiliates, founders, contractors, and partners from claims arising out of:

• Your use of the Services;
• Your restaurant operations;
• Violations of law;
• Customer disputes;
• Data protection violations;
• Intellectual property infringement;
• Food safety issues;
• Employee actions;
• Misuse of integrations;
• Fraudulent conduct.

TablePulse shall not be liable for delays or failures caused by events beyond reasonable control including:

• Natural disasters;
• Power outages;
• Internet failures;
• Cyberattacks;
• Labor disputes;
• Government actions;
• Pandemics;
• Cloud infrastructure failures;
• Telecommunications outages.

These Terms shall be governed by the laws of India.

Any disputes arising from these Terms shall first be attempted to be resolved through good-faith negotiations.

If unresolved, disputes shall be subject to binding arbitration under the Arbitration and Conciliation Act, 1996.

The seat and venue of arbitration shall be Bengaluru, Karnataka, India.

Courts located in Bengaluru, Karnataka shall have exclusive jurisdiction for matters not subject to arbitration.

To the extent permitted by law, disputes must be brought individually.

You waive any right to participate in:

• Class actions;
• Representative actions;
• Collective proceedings.

You may not use the Services in violation of export control or sanctions laws.

You represent that you are not:

• Located in prohibited jurisdictions;
• Subject to sanctions restrictions.

You may not assign or transfer these Terms without prior written consent from TablePulse.

TablePulse may assign these Terms:

• During mergers;
• Acquisitions;
• Corporate restructurings;
• Asset sales.

These Terms, together with any:

• Privacy Policy;
• Data Processing Addendum;
• Subscription Order Forms;
• Service-specific policies;
• Acceptable Use Policies;

constitute the complete agreement between the parties.

If any provision is held invalid or unenforceable, remaining provisions remain in effect.

Failure to enforce any provision shall not constitute waiver of future enforcement rights.

TablePulse may modify these Terms at any time.

Updated Terms become effective upon posting or notification.

Continued use of the Services after changes constitutes acceptance of revised Terms.

For legal notices or questions regarding these Terms, contact:

For enterprise customers, franchise groups, or custom deployments, separate agreements may apply including:

• Service Level Agreements (SLAs);
• Data Processing Agreements (DPAs);
• Enterprise security terms;
• Custom pricing agreements;
• API usage agreements.

Where conflicts exist, signed enterprise agreements shall prevail.

You may not use TablePulse to:

• Conduct illegal activities;
• Promote hate, violence, or discrimination;
• Distribute malware;
• Harvest customer data unlawfully;
• Generate fake reviews;
• Manipulate rankings or analytics fraudulently;
• Circumvent payment systems;
• Abuse promotional systems.

TablePulse reserves the right to investigate and suspend violating accounts.

If API access is provided:

• API credentials must remain confidential;
• Excessive or abusive usage may be rate-limited;
• APIs may change without permanent backward compatibility;
• TablePulse may revoke access for misuse.

You remain responsible for actions performed through your integrations.

Restaurant environments may involve:

• Poor connectivity;
• Device limitations;
• Browser incompatibilities;
• Customer-side technical failures.

TablePulse does not guarantee uninterrupted customer ordering experiences on all devices or networks.

Restaurants remain responsible for order verification and operational oversight.

Nothing in these Terms creates:

• Partnership;
• Joint venture;
• Employment;
• Franchise;
• Agency relationship.

Each party acts independently.

The following provisions survive termination:

• Payment obligations;
• Intellectual property rights;
• Confidentiality;
• Liability limitations;
• Indemnification;
• Dispute resolution;
• Data rights;
• Governing law.