TablePulse Terms and Conditions

You may use the Services only if you can form a binding contract and are authorized to act for the business you represent.

The product is currently offered as a pilot / invite-only service. We may accept, delay, or decline applications at our discretion.

TablePulse currently provides software for restaurants to:

• Digitize and edit menus;
• Publish QR codes for guest browse and ordering;
• Run floor and kitchen consoles;
• View guest-menu analytics and insight suggestions;
• Apply for the pilot from the public website.

The Services do not currently include:

• Guest payment processing or card collection;
• Self-serve paid subscriptions;
• Reservations or loyalty programs;
• POS, delivery-platform, SMS, or WhatsApp integrations;
• A public third-party API for customers.

Features may change, and some capabilities may be experimental. We may modify or discontinue any part of the Services.

Operator accounts are authenticated by TablePulse (email one-time code or Google). You are responsible for account access, staff you invite into operations tools, and console PINs. Notify us if you believe an account is compromised.

We may suspend access if we reasonably believe there is abuse, unpaid agreed fees, a security risk, or a legal requirement to do so.

There is no self-serve checkout today. If we agree commercial terms with you, those terms (including price, taxes, and refunds) will be set in writing or on an order form. Published website prices are informational.

Pilot access may be provided at no charge, at a discounted rate, or under a separate agreement. Unless required by law or agreed in writing, prepaid fees are not refundable.

You are responsible for:

• Accuracy of menus, prices, taxes, ingredients, allergens, and other restaurant information;
• Food-safety and labeling compliance;
• Staff actions and who can open floor or kitchen consoles;
• Order fulfillment, refunds, and diner complaints;
• Any diner-facing notices or consents required by law;
• Compliance with tax, labor, consumer, and privacy laws that apply to your restaurant.

You agree not to misuse the Services, including by attempting unauthorized access, scraping, sending spam, uploading malware, or falsifying restaurant information.

Menu parsing and insight suggestions use automated systems, including Google Gemini. Outputs can be inaccurate or incomplete. You must review them before publishing a menu or changing operations. We do not guarantee revenue or other business results.

The Services rely on providers such as Vercel, Render, Amazon Web Services, Google Gemini, HubSpot, and Resend. Their outages or policy changes are outside our control. Your use of a third-party service may also be subject to that provider's terms.

You retain ownership of menus, restaurant profile content, and other materials you submit. You grant us a license to host, process, and use that content as needed to provide and improve the Services.

We may use aggregated or de-identified data to improve the product. We will not intentionally identify your diners in published benchmarks.

You represent that you have the rights needed for content you upload, including item photos and logos.

Guest ordering depends on the diner's device, browser, and network. We do not guarantee that every phone can complete an order. You remain responsible for confirming and fulfilling orders.

TablePulse does not collect payment from diners.

TablePulse and its licensors own the software, design, brand, and documentation. These Terms give you a limited right to use the Services. They do not transfer ownership.

Feedback you send may be used to improve the product without restriction or payment.

Each party will protect non-public business and technical information received from the other and use it only to perform under these Terms, except where the information is public, independently developed, or required to be disclosed by law.

We aim for reliable service but do not guarantee uninterrupted operation. Maintenance, provider outages, and other events may cause downtime. We are not liable for missed orders or lost revenue from unavailability. Keep a backup way to take orders.

You agree we may email you about the account, security, the pilot, and the product. You may ask to stop promotional messages. We may still send operational messages.

We will not use your restaurant name or logo in marketing without your prior written permission. You may withdraw permission by emailing contact@tablepulse.co.

The Services are provided “AS IS” and “AS AVAILABLE.”

To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation. We do not warrant increased revenue or other business outcomes.

To the maximum extent permitted by law, TablePulse is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, data loss, or business interruption.

Our total liability arising from the Services will not exceed the amounts you paid us in the twelve (12) months before the claim, or USD 100 if you have paid nothing.

You will defend and indemnify TablePulse against claims arising from your restaurant operations, menu or allergen information, diner disputes, your content, or your misuse of the Services.

These Terms are governed by the laws of India. The parties will first try to resolve disputes in good faith. If that fails, disputes will be referred to arbitration under the Arbitration and Conciliation Act, 1996, seated in Bengaluru, Karnataka. Courts in Bengaluru have exclusive jurisdiction for matters that are not arbitrable.

The contracting legal entity for TablePulse may be updated when it is designated. Contact details below remain the notice address until then.

We may update these Terms. The effective date will change when we do. Continued use after an update constitutes acceptance. If you do not agree, stop using the Services.

Legal notices and questions:

These Terms, the Privacy Policy, and any written order form or pilot agreement are the entire agreement. If a signed pilot or enterprise agreement conflicts with these Terms, the signed agreement controls.

You may not assign these Terms without our consent. We may assign them in a merger or sale. If a provision is unenforceable, the rest remains in effect. Failure to enforce a provision is not a waiver.

Nothing here creates a partnership, employment, or franchise. Payment obligations, IP, confidentiality, liability limits, indemnity, and governing law survive termination.